Turning a Denied Hurricane Claim into a $300,000 Settlement

After Hurricane Ian, a homeowner’s claim for roof and interior water damage was denied outright by their insurance carrier, citing “pre-existing damage.” The client’s legal team believed the denial lacked sufficient basis and needed independent, professional support to reopen and reinforce the claim.

Client

Law Firm Representing a Homeowner in Fort Myers, FL

The Challenge

  • The insurer cited vague policy exclusions

  • No initial scope of damage or valuation had been prepared by the homeowner

  • The law firm had less than 30 days before mediation to gather support documentation

Our Role

The law firm engaged On Point Estimating & Appraisals to perform a comprehensive, third-party evaluation of the property and associated damages.

We Delivered:

  • Same-week on-site inspection

  • Detailed Xactimate-based damage estimate totaling $318,400

  • Moisture readings, photo documentation, and roof structure analysis

  • A court-ready PDF report with line-item repair and material costs

The Outcome

Our estimate and documentation were submitted as part of the law firm’s mediation package.

  • Insurance carrier reversed denial and entered negotiations

  • Final settlement was reached for $300,000

  • The client avoided trial, and the law firm recovered full attorney’s fees

  • The opposing party did not dispute the estimate

Client Feedback

On Point’s report changed the tone of negotiations. Their thorough and neutral evaluation made it clear the original denial wouldn’t stand up in court.
— Partner, Florida-based Insurance Litigation Firm

Key Takeaways

  • Independent appraisals can drastically alter insurance dispute outcomes

  • Time-sensitive cases benefit from responsive, litigation-ready estimating partners

  • Accurate documentation and professional presentation drive results